Your consent to the use of the personal information you provide to EPICARE INTERNATIONAL INCORPORATED is outlined in our Privacy Policy. This statement discloses the privacy practices and policies for EPICARE’s website. If you have any questions about these practices and policies, please email us at cs@epicarehome.com.

EPICARE INTERNATIONAL INCORPORATED respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job, and we strive to protect any personal information you may provide us. Your personal information is not lent or sold to anyone for any purpose.

Additional Information

For additional information on privacy, security, and use of information at EPICARE INTERNATIONAL INCORPORATED please view the following information:

Read the Website Terms of Use.

Information Collection, Use, and Disclosure

Information gathered on epicarehome.com falls under the following categories:

  • Aggregate Site Use Information
  • Online Order Information and Security

Aggregate Site Use Information

We record information about the pages viewed by all of our website visitors. This data includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, and number of clicks.

We use this data, in aggregate form, to compile statistics and reports for EPICARE INTERNATIONAL INCORPORATED ‘s use, and improve the online experience for all visitors.

We may, on occasion, provide portions of this aggregate information to vendors, consultants, potential advertisers, or news agencies. Typical uses of the data in this fashion would be to gauge the amount of interest in our site and/or to plan for site infrastructure improvements.

Online Order Information and Security

If you place an order online, we only request the information needed to complete the processing of your orders and billing. We also share our users’ personal information with outside shipping companies TD Bank and Pay Pal processing company in order to bill and ship your order, but we do not provide any more information than necessary for these purposes. We may also use the information to contact you regarding your order.

Cookie Use

A cookie is a small text file stored on a user’s hard drive. When you visit our site we use cookies. Cookies are required to shop on our site. We also use cookies to assist with anonymous site traffic analysis, which includes tracking the time/date of visits, pages viewed, and referring URLs.

Our Site Security

We use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access and our website is guarded by SSL Certificate (Secure Socket Layer). We do not have access or store your credit card information on our systems. Your credit card information only stored with the secure credit card processing websites, Beanstream.com (Affiliated to TD Bank) and PayPal.com.

Warning

Email is not a secure means to send personal information, as it is not encrypted. We strongly encourage you to use our ordering process and make payment via TD Bank and PayPal when ordering online. For general correspondence we also have our Contact Us page.
Fraud Prevention

EPICARE INTERNATIONAL INCORPORATED, reserves the right to co-operate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities and this may require the disclosure of personal information. If such an investigation requires disclosure of personal information kept in our records, we may be required by law to cooperate. We also reserve the right to report improper or unlawful user activities on our site, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

Links

This web site contains links to other sites and advertisements. This privacy statement only applies to information collected by our web site. We are not responsible for the privacy practices and policies of these third parties.

Accuracy of Information

We strive to ensure that any personal information we retain and use is as accurate, complete and up-to-date as necessary for the purposes for which we will use it. We do not routinely update personal information unless necessary for these purposes. Nonetheless, if our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request.

Changes to this Privacy Policy

EPICARE INTERNATIONAL INCORPORATED may update this privacy policy in the future. We will notify you about material changes to this privacy policy by placing a prominent notice on our website. All changes will remain in compliance with federal and provincial privacy legislation.