Your order will be processed as soon as you purchase an Epicare® hair removal threader or Epipouch from us and shipping information will be sent to you through email. Every effort will be made to ensure that your order reaches you as soon as possible. We are committed to providing you with the best facial hair removal system at an amazing price. The shipping process will start once payment is received via PayPal Payment Processing Gateway. We offer free shipping to Canada and the USA, for orders of 2 or more Epicare’s.
All products will be sent through Canada Post by (Ordinary Mail or with Tracking Mail depending on which option you choose). We ship orders worldwide except to the African continent. The dedicated shipping charges shall apply to all countries, except USA and Canada (Conditions apply). We do not have a showroom, all products must be ordered online and shipped.
Your orders will reach you within 4 to 14 business days, depending on your location. You will receive an email regarding the complete shipping information. If we receive your orders by 2:00PM (EST), your order will be shipped out on the same day. Otherwise, your order will be sent in the following business day. We use the national carrier (Canada Post) to deliver our orders. In very rare cases, these orders get lost or stolen and we cannot be held responsible for situations that are beyond our control. If you wish to have a more secure option , please choose the tracking option.
We also take orders by phone: Our customer service representatives are ready to assist you either by phone or email from Monday to Friday 9:00AM to 5:00PM (EST).
Please give us a call at: